FFlipfolio

Support

How can we help?

Flipfolio is the inventory and profit tracker built for resellers. Below are answers to the most common questions — and a direct line to us.

Email support: support@peekingowl.com
We typically reply within 1–2 business days. Tell us your device and iOS version, and what you were doing when something went wrong — it helps us help you faster.

Your data

Does Flipfolio work offline?

Fully. There's no account and no server — your catalog, deals, and sales all live on your phone, so markets, booths, and basement stockrooms work the same as anywhere.

Where is my data stored? Is it private?

Everything stays on your device only. Nothing is uploaded to us or anyone else. See our Privacy Policy for details.

What if I lose or replace my phone?

Because data is local, use Settings → Backup & restore → Export backup every so often to save a backup file (to Files, iCloud Drive, etc.). On a new phone, install Flipfolio and use Restore from backup to bring everything back.

How do I export my sales to a spreadsheet?

From Settings → Export data, or the Reports screen, share a CSV of your stock or of every sale and expense via the native share sheet.

How do I delete my data?

Edit or delete any item in the app, or wipe everything from Settings → Reset data → Clear all data. Deleting the app also removes all of it.

Using the app

How do I add a product, variant, or lot?

Tap + on the Products tab. Each product has a cost and an asking price; add variants (sizes, colors) and group inventory into lots by haul. Full walkthrough lives in Settings → How Flipfolio works.

How do I see my profit?

Open the History tab, then Reports. Pick a period to see revenue, profit, margin, top sellers, and days-to-sell.

How do I show a customer my stock without my costs?

The Lookbook tab is the customer-facing view — it shows photos and asking prices only. Your cost never appears there.

How do I see the intro guide again?

Settings → Replay welcome plays the 5-step intro, and How Flipfolio works has FAQs on every part of the app.


Found a bug or have a feature request?

We'd love to hear it — email support@peekingowl.com. Reseller feedback shapes what we build next.